Shipping policy
ORDER PROCESSING
All products sold on shayneethings are made to order (print-on-demand). This means each item is produced specifically for you after your order is placed, rather than shipped from pre-made stock.
Processing time (the time it takes to produce your item before it ships) varies by product and is generally a few business days. Once your order has shipped, you will receive a confirmation email with a tracking number where available.
SHIPPING DESTINATIONS & RATES
We ship to many destinations worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and the items in your order.
DELIVERY TIMES
Total delivery time is processing time plus transit time. Transit time depends on your location and the shipping method selected at checkout, and may vary due to customs processing for international orders. We are not responsible for delays caused by the carrier, customs authorities, or other circumstances beyond our control.
MULTIPLE ITEMS
If your order contains multiple items, they may be produced by different suppliers and could arrive in separate packages, sometimes at different times.
LOST, DAMAGED OR DELAYED PACKAGES
If your order hasn't arrived within the expected delivery window, or arrives damaged, please contact us at shainyshenkel@gmail.com so we can help. See our Refund Policy for more information on damaged or defective items.
CUSTOMS, DUTIES AND TAXES (INTERNATIONAL ORDERS)
For orders shipped outside Israel, the recipient may be responsible for import duties, taxes, or customs fees charged by the destination country. These charges are not included in the order total and are the customer's responsibility.
CONTACT
Questions about shipping can be sent to shainyshenkel@gmail.com.
All products sold on shayneethings are made to order (print-on-demand). This means each item is produced specifically for you after your order is placed, rather than shipped from pre-made stock.
Processing time (the time it takes to produce your item before it ships) varies by product and is generally a few business days. Once your order has shipped, you will receive a confirmation email with a tracking number where available.
SHIPPING DESTINATIONS & RATES
We ship to many destinations worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and the items in your order.
DELIVERY TIMES
Total delivery time is processing time plus transit time. Transit time depends on your location and the shipping method selected at checkout, and may vary due to customs processing for international orders. We are not responsible for delays caused by the carrier, customs authorities, or other circumstances beyond our control.
MULTIPLE ITEMS
If your order contains multiple items, they may be produced by different suppliers and could arrive in separate packages, sometimes at different times.
LOST, DAMAGED OR DELAYED PACKAGES
If your order hasn't arrived within the expected delivery window, or arrives damaged, please contact us at shainyshenkel@gmail.com so we can help. See our Refund Policy for more information on damaged or defective items.
CUSTOMS, DUTIES AND TAXES (INTERNATIONAL ORDERS)
For orders shipped outside Israel, the recipient may be responsible for import duties, taxes, or customs fees charged by the destination country. These charges are not included in the order total and are the customer's responsibility.
CONTACT
Questions about shipping can be sent to shainyshenkel@gmail.com.